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For Agencies

Bug reports your clients can actually file — without your training them

You're not managing one product with one ticketing tool. You're managing several clients, each with their own Jira, ClickUp, or inbox. Tentomushi meets every client where their tickets already live.

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The agency problem

Clients file vague reports

"It's broken" emails and screenshots with no context cost you an hour of back-and-forth before anyone can start fixing anything.

Every client has a different tool

You can't force a client onto your project-management tool of choice. Their Jira is their Jira, and copy-pasting bugs between systems doesn't scale.

Per-seat SaaS pricing adds up

Tools priced per user get expensive fast when you're juggling a dozen client relationships, each needing its own access.

How Tentomushi fits an agency workflow

Embed an AI Report Link for each client — no account, no training, no plugin. It redirects them straight to Tentomushi, they identify with just an email, and capture the issue on whatever device they're on: recording their screen or uploading a screenshot/video on desktop, or uploading a screenshot/video on mobile web, where there's no live recording. Either way, AI writes a structured report — what they were doing, what happened, and the reproduction steps — for them to review and submit before returning to your app.

Route every report to that client's actual tool using the ticketing aggregator — Jira for one client, ClickUp for another, Linear or Monday.com for a third. One Tentomushi account, no forcing everyone onto the same platform.

  • Flat, transparent EUR pricing — Blue Team at €49/month covers up to 6 users, Green Team at €149/month covers up to 20, with no per-client add-on fees
  • Reports arrive with reproduction steps already attached, so you spend billable time fixing, not reproducing (automatic severity tagging is on the roadmap)
  • Works the same whether the reporter is your own QA staff or a client who's never touched a ticketing tool before
  • Works on mobile too — a client reporting from their phone's web browser uploads a photo or video (there's no live recording on mobile), no app to install

For a deeper breakdown of the tool landscape for this exact use case, see the best bug tracking tools for agencies and freelancers, and check pricing for the full plan breakdown.

Stop chasing clients for reproduction steps

Share your first AI Report Link today — no setup call required.

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