Tentomushi
Tentomushi vs Jam vs Bird Eats Bug vs BugHerd vs Shakebugs
Four different approaches to capturing and reporting a bug — a Chrome-extension recorder, an auto-context recorder, a click-to-pin widget, and a mobile-first crash SDK. Here's how they line up against Tentomushi's install-free, AI-written report flow, one table.
The short version
All five tools help you capture and report a bug. Where Tentomushi consistently stands apart is that nothing needs installing anywhere in the flow — no Chrome extension, no SDK, no widget — for your team's own recording or for reporters outside it. Recording covers a browser tab, a specific desktop app, or the full screen, and AI turns it into a full structured report — title, description, and reproduction steps — not just a summary or a crash grouping. The same AI Report Link works for clients and external reporters with no account: recording their screen or uploading a screenshot/video on desktop, and uploading a screenshot or video on mobile web, where live recording isn't possible in any browser. Add automatic translation and flat per-plan pricing instead of per-seat or contact-sales pricing, and that holds across the board against all four competitors here.
That said, each competitor does something Tentomushi doesn't today: Jam's AI Debugger and JamGPT suggest a fix and draft a pull-request description; Jam and Bird Eats Bug both auto-capture console, network, and user-event context without needing the console panel already open; BugHerd lets people annotate directly on a live page with a single click; and Shakebugs bundles session replay and product analytics alongside its crash reporting. If one of those matters more to you than an install-free, universal capture flow, the tool-by-tool pages linked below go into more depth.
Feature by feature
| Feature | Tentomushi | Jam | Bird Eats Bug | BugHerd | Shakebugs |
|---|---|---|---|---|---|
| Installation required (your team) | None — web-based | Chrome extension | Chrome extension (or web SDK widget) | Widget installed on your site | SDK embedded in your app |
| Core capture method | Screen recording (tab, app, or full screen) | Screen recording (tab or full desktop) | Screen recording | Point-and-click annotation (single moment) | Shake-to-report recording / annotated screenshots |
| Console/technical context auto-captured | Only if the console panel is already open | Yes — auto, multiple tabs | Yes — auto (console, network, user events) | Yes — auto, per pin | Not confirmed in our research |
| AI writes a full structured report | Yes | Yes | Partial — AI summary, not a structured report | Partial — assists only (title, tags, defect detection) | No — AI is crash grouping/triage only |
| AI debugging: suggests a fix / drafts a PR description | Not currently | Yes (AI Debugger, JamGPT) | Not confirmed in our research | No | No |
| No-login link for reporters outside your team | Yes (AI Report Link) | Yes (Recording Links) | No known equivalent | Yes | No |
| Works beyond a website/app you already control | Yes — any app or workflow | Not confirmed in our research | Not confirmed in our research | No — widget must be on the page | No — requires SDK embed |
| Mobile web: upload a screenshot/video for AI to analyze | Yes | Not confirmed — docs scope external links to desktop browsers | No known equivalent | No known equivalent | No |
| Automatic report translation | Yes | No known equivalent | No | No | No known equivalent |
| Session replay & product analytics | No | Not confirmed in our research | Not confirmed in our research | No | Yes |
| Free tier | 30-day partial refund guarantee — you only pay for the reports and AI usage you actually consume | Yes — 5-min limit, 5 AI trial uses | Yes — meaningful free functionality | No — 7-day trial only | Yes — Basic plan free |
| Entry pricing (paid) | €9/mo flat | $16/user/mo | Not published — contact sales | $50/mo (5 members) | $75/mo (Standard, after free Basic) |
Where Tentomushi goes further
Nothing to install, for any of these workflows
Jam and Bird Eats Bug both use a Chrome extension for the team's own capture. BugHerd needs its widget installed on the page being tested. Shakebugs needs its SDK built into your app. Tentomushi's core flow — recording a tab, a desktop app, or the full screen — needs none of that, for your team or for reporters outside it.
AI writes the report, not a summary or a crash group
Bird Eats Bug's AI produces a summary of what happened, not a structured, routable report. BugHerd's AI assists with titles and tags but doesn't write the report itself. Shakebugs' AI groups and triages crashes, which helps spot patterns but still needs a human to write the report. Tentomushi's AI writes the title, description, and reproduction steps directly from the recording — see AI Analysis & Translation.
One link works for any app, on any device
BugHerd's widget only works on a website you own and have set up. Shakebugs needs its SDK in the specific app being tested. Tentomushi's AI Report Link redirects a user to Tentomushi from any app — email only, no account — and works the same way on mobile web, where there's no live recording, by uploading a screenshot or video instead.
Where each competitor pulls ahead
To be fair: Jam's AI Debugger and JamGPT go further than Tentomushi does today, suggesting a fix and drafting a pull-request description. Jam and Bird Eats Bug both auto-capture console/network/user-event context without the console panel needing to already be open. BugHerd's point-and-click annotation is faster for a single visual nitpick on a live page. And Shakebugs bundles session replay and product analytics that Tentomushi doesn't offer. Worth knowing before you pick.
Pricing side by side
- Tentomushi: Blue at €9/month for a solo developer (up to 100 reports, 15 AI analyses, 15 AI translations), Green at €29/month, Blue Team at €49/month for up to 6 users, Green Team at €149/month for up to 20 users, Pink Team at custom pricing — flat per-plan, not per-seat. All non-custom plans include a 30-day partial refund guarantee — you only pay for the reports and AI usage you actually consume.
- Jam: free tier with a 5-minute recording limit and 5 trial uses of Jam AI, then $16 per user per month on the Team plan, which includes 200 AI generations per person per month.
- Bird Eats Bug: free tier with meaningful functionality; paid-tier pricing isn't published — contact sales for a quote.
- BugHerd: no free tier (7-day free trial only). Standard at $50/month (5 members), Studio at $80/month (10 members), Premium at $150/month (25 members).
- Shakebugs: Basic plan free, then Standard at $75/month, Premium at $125/month (discounted to $15/month for early-stage startups in year one).
Competitor pricing was current as of this page's last update — always confirm current pricing directly with each vendor before deciding.
Frequently asked questions
Which bug reporting tool should I actually pick?
It depends what you're optimizing for. If you want an install-free, universal capture flow with a full AI-written report, automatic translation, and flat pricing, Tentomushi fits that. If built-in AI debugging and pull-request description generation matter more than translation or mobile capture, Jam is worth a serious look. If you want auto-captured console, network, and user-event context and don't mind contact-sales pricing, consider Bird Eats Bug. If your feedback needs to live on a public website you control with point-and-click annotation, BugHerd fits that model. If you're shipping a mobile app and want shake-to-report capture plus session replay and product analytics, Shakebugs is built for that.
Do any of these tools work without installing anything?
Only Tentomushi's core flow needs nothing installed on either side — no browser extension, no SDK, no widget, for your team's own recording or for outside reporters. Jam and Bird Eats Bug both use a browser extension for the team's own capture (Bird Eats Bug also offers a web SDK widget as an alternative), though both provide external-reporting links that don't require an extension. BugHerd requires its widget installed on the page you want feedback on. Shakebugs requires its SDK built into your mobile or web app.
Which of these tools is cheapest to start with?
Tentomushi's Blue plan is the lowest paid entry point at €9 per month flat for a solo developer. Jam, Bird Eats Bug, and Shakebugs all offer a free tier with limits (Jam: 5-minute recording cap; Bird Eats Bug: meaningful free functionality; Shakebugs: a free Basic plan), while BugHerd has no free tier — only a 7-day trial — and its cheapest paid plan is $50 per month for 5 members.
Which tools let people outside my team report a bug without an account?
Tentomushi (AI Report Link), Jam (Recording Links), and BugHerd (click-to-pin with no account) all support this. We didn't find an equivalent no-login external reporting flow in Bird Eats Bug or Shakebugs.
Information about competitor tools on this page is compiled from publicly available sources — their websites, documentation, and pricing pages — as of this page's last update. These tools evolve continuously, so some details may have changed since; always confirm current features and pricing directly with the vendor before deciding.
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